Product Design · WordPress · SaaS

FluentAffiliate

Designing a complete affiliate-management product for WordPress.

FluentAffiliate — Cover

Overview

FluentAffiliate helps WordPress businesses launch and manage affiliate programs, including onboarding, referral tracking, commissions, payouts, and performance reporting.

Problem / Opportunity

Affiliate management involves many interconnected workflows and two different audiences: administrators and affiliates. The product needed to be powerful enough for complex program management while remaining clear for everyday use.

Role & Team

Product Designer — Design Lead for FluentAffiliate

I led the product design from early product definition through information architecture, UX flows, wireframes, interface design, prototyping, and design handoff. I collaborated with product, engineering, QA, marketing, and customer-facing teams.

Process & Key Decisions

Program Setup
Program Setup
Affiliate Management
Affiliate Management
Commission Rules
Commission Rules
Referral Tracking
Referral Tracking
Payout Workflows
Payout Workflows
Reporting and Insights
Reporting and Insights
Affiliate Portal
Affiliate Portal

Outcome

FluentAffiliate launched as a complete WordPress affiliate-management product.

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